1. Introduction

Welcome to PDFMitra ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at pdfmitra.in.

By using PDFMitra, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Files You Upload

When you use our PDF tools, you may upload PDF files, images, or documents. These files are:

• Temporarily stored on our secure servers during processing
• Automatically deleted within 1 hour after processing
• Never shared with third parties
• Not used for any purpose other than providing the requested service

2.2 Analytics Data

We use Google Analytics to understand how users interact with our website. This includes:

• Pages visited and features used
• Time spent on site
• Browser type and device information
• Geographic location (country/city level only)
• Referring websites

2.3 Technical Information

We automatically collect certain information when you visit our website:

• IP address (anonymized)
• Browser type and version
• Operating system
• Referring URL
• Date and time of access

3. How We Use Your Information

We use the collected information for:

• Service Delivery: Processing your PDF files as requested
• Improvement: Analyzing usage patterns to improve our services
• Security: Detecting and preventing abuse or fraudulent activity
• Communication: Responding to your inquiries and support requests
• Legal Compliance: Complying with applicable laws and regulations

4. File Security & Storage

Important: We recommend not uploading sensitive documents containing passwords, credit card information, or other highly confidential data. While we take security seriously, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking

PDFMitra uses cookies and similar tracking technologies to enhance user experience:

Essential Cookies

Required for the website to function properly. These include session cookies and security cookies.

Analytics Cookies

Google Analytics cookies help us understand how visitors use our website. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Language Preference

We store your language preference to provide content in your preferred language.

6. Third-Party Services

We use the following third-party services:

7. Your Rights

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Objection: Object to processing of your data
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at praveen.nayak@zohomail.in.

8. Children's Privacy

PDFMitra does not knowingly collect information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Data Retention

We retain different types of data for different periods:

• Uploaded Files: Deleted within 1 hour after processing
• Analytics Data: Retained for 26 months (Google Analytics default)
• Log Data: Retained for 30 days for security purposes

10. International Transfers

Your information may be transferred to and processed in countries other than India. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us